Azmarq · India & Gulf CPaaS
AzmarqCPaaS for conversation-led growth across India & the Gulf
One Platform · Every Conversation — WhatsApp-first acquisition, journeys, inbox, voice & AI, plus SMS, RCS, and email on a partner-grade stack.
Official
Google Partner
Our mission
Help brands capture, nurture, and support customers on the channels they already use — especially WhatsApp — without stitching a dozen tools together.
Azmarq Technovation Pvt Ltd builds Azmarq CPaaS — an omnichannel platform shaped by WhatsApp-first acquisition, DLT-aware SMS, RCS, voice, and AI agents that escalate to humans when judgment matters.
WhatsApp-first growth
CTWA ads, Business API, and inbox workflows designed for how customers actually reply — in chat, not in abandoned forms.
One operating console
My CDP, Journeys, Drips, Unified Inbox, Voice, and AI Agents share the same customer stage — so media, CX, and ops stop fighting tool sprawl.
Partner-grade delivery
Meta Business Partner and Google Partner relationships, carrier connectivity, and a security program built for enterprise questionnaires.
The problem we solve
Tool sprawl breaks conversations
Ads open WhatsApp. Support lives in another inbox. SMS is a third vendor. Voice is a PBX island. Azmarq collapses that into one CPaaS stage — so growth, CX, and compliance review the same operating story.
Who we serve
Teams that own growth, service, and messaging volume — not side projects.
Teams that own growth, service, and messaging volume — not side projects.
Performance marketers
Turn Meta Click-to-WhatsApp spend into chats that land in My CDP with attribution intact.
CTWA Ads →CX & contact centers
One inbox for WhatsApp, SMS, RCS, email, and voice — with AI handoff when volume spikes.
Unified Inbox →Lifecycle & CRM teams
Orchestrate Journeys and Drips across channels without stitching five vendors together.
Customer Journeys →Enterprises & BFSI
Security reviews, localization expectations, and certified controls — not slideware claims.
BFSI & Fintech →Agencies
White-label friendly packaging so you can run client conversations on Azmarq CPaaS.
Agencies →SMS aggregators
Enterprise SMS and SMPP for teams that need carrier-grade routes and wholesale ops.
SMPP Platform →Platform
The Azmarq operating path
Six steps from first chat to wholesale scale — one CPaaS stage.
- 01
Capture
Meta Click-to-WhatsApp ads open a conversation — not a form that dies in a CRM queue.
- 02
Know
My CDP stores profiles, segments, and consent-aware attributes so every next step has memory.
- 03
Nurture
Journeys and Drips sequence WhatsApp, SMS, RCS, email, and voice with rules ops can own.
- 04
Converse
Unified Inbox and tickets keep agents, bots, and supervisors on one stage across channels.
- 05
Scale
Voice 360 and AI Agent Studio handle high-stakes and high-volume moments with human escalation.
- 06
Wholesale
Messaging SMS and SMPP serve enterprises and aggregators that need carrier-grade SMS ops.
Channels in one console
Reach customers where they already are — WhatsApp first, omnichannel when it matters.
Reach customers where they already are — WhatsApp first, omnichannel when it matters.
WhatsApp Business
Official WhatsApp Business Platform — templates, quality, and CTWA-ready acquisition.
GoogleGoogle RCS
Rich branded messaging in the Google ecosystem — cards and media beyond plain SMS.
CarriersMessaging SMS
Sender IDs, API, and reports for transactional and promotional SMS.
LifecycleEmail Marketing
Campaign and transactional email in the same console as chat and journeys.
Contact centreVoice 360
Numbers, IVR, inbound/outbound, and AI voice that sits next to digital channels.
WholesaleSMPP Platform
Enterprise messaging binds for aggregators and SMS-heavy programs.
Why Azmarq
Why teams choose Azmarq
Built for India & Gulf GTM realities
DLT-aware SMS, WhatsApp-first acquisition, DND-aware journeys, and localization questions that show up in every serious RFP.
Acquisition → retention on one stage
CTWA, CDP, journeys, inbox, voice, and AI aren’t bolted together after the fact — they’re modules in Azmarq CPaaS.
Evidence over slogans
ISO 27001, ISO 9001, SOC 2 Type II, VAPT, DPDP-aligned practices, and SAR audit — artefacts reviewers can request.
Hybrid commercial model
SaaS plans, add-ons, prepaid wallets, and Enterprise / SMPP packaging — confirm live rates with sales (site figures are illustrative).
Trust & security
Built with partners you already trust — and controls auditors ask for
Official
Google Partner
Meta Business Partner and Google Partner relationships, leading Indian carriers, and a security program spanning ISO certifications, SOC 2 Type II, VAPT, DPDP-aligned handling, and SAR audit for data localization.
Partner-grade channels
WhatsApp and RCS sit on Meta and Google partner relationships — not unofficial workarounds.
India-native messaging
Carrier connectivity, sender discipline, and DND-aware journeys match how Indian brands actually operate.
One CPaaS stage
Trust isn’t a PDF in a drawer — it’s the same platform that runs CTWA, CDP, inbox, voice, AI, and SMS.
Evidence over slogans
ISO, SOC 2 Type II, VAPT, DPDP alignment, and SAR audit give reviewers artefacts — not empty “bank-grade” claims.
Platform partners
Channel relationships with Meta & Google
Operate WhatsApp Business Platform and Click-to-WhatsApp acquisition on a Meta Business Partner stack — templates, quality, and partner-grade delivery expectations.
Google Partner
Bring Google RCS and Google-ecosystem messaging into the same CPaaS operating model as WhatsApp, SMS, and journeys — with partner-grade packaging.
Carrier connectivity
Reach that matches how India texts
Connected with leading Indian carriers including Airtel, Jio, Tata, and Vodafone. Useful for DLT-aware SMS, transactional traffic, and SMPP for wholesale buyers.
Certifications & assurance
Evidence for security, quality, and privacy reviews
ISO 27001
Security & procurementInformation security management certified.
ISO 9001
Ops & qualityQuality management certified.
SOC 2 Type II
Enterprise ITIndependent controls report for security and availability practices.
DPDP
Legal & privacyBuilt to support India’s Digital Personal Data Protection requirements.
VAPT
Security engineeringVulnerability Assessment & Penetration Testing as part of our security program.
SAR Audit
Regulated India buyersSAR audit covering data localization requirements.
Security controls
How we protect conversations, profiles, and ops data
Encryption in transit & at rest
Strong encryption practices protect customer and message data across the platform — for conversations, profiles, and operational records your teams rely on.
- Protect data moving between clients, APIs, and services
- Protect stored customer and messaging artefacts at rest
- Align encryption expectations with enterprise security reviews
Access & operational controls
Least-privilege access, monitoring, and hardened operations aligned to ISO 27001 and SOC 2 Type II — so production isn’t a free-for-all admin panel.
- Role-aware access patterns for console and ops work
- Monitoring and operational discipline as a product habit
- Controls reviewers can map to common questionnaire themes
India data localization readiness
SAR audit support for localization expectations — important for regulated Indian enterprises that ask where data lives before they buy.
- Localization questions answered with audit-backed clarity
- Useful for BFSI, healthcare, and public-sector-adjacent buyers
- Pair with DPDP-aligned handling in product design
Continuous assurance
VAPT and certified quality/security management (ISO 9001 & ISO 27001) keep the bar high as we ship new CPaaS modules.
- Periodic VAPT as part of the security program
- Quality management (ISO 9001) alongside information security
- A living program — not a one-time certificate screenshot
For enterprise reviewers
Who asks what — and what Azmarq brings
Security / InfoSec
ISO 27001, SOC 2 Type II, VAPT evidence, encryption, access control
Certifications, assurance program, and operational controls narrative
Privacy / Legal
DPDP posture, processing purposes, localization
DPDP-aligned practices + SAR audit for localization readiness
Procurement / Vendor risk
Partner status, uptime targets, commercials, support tiers
Meta/Google partner story, hybrid pricing, Enterprise packaging
Messaging / NOC
Carrier routes, sender/DLT ops, SMPP binds, CDR
Airtel · Jio · Tata · Vodafone connectivity + Messaging / SMPP tracks
How we engage
A clear path from first call to pilot — built for procurement and ops.
A clear path from first call to pilot — built for procurement and ops.
- 01
Discovery
Map your channels, volumes, and must-have modules — CTWA, inbox, voice, SMS, or full stack.
- 02
Trust briefing
Share the security and partner artefacts your InfoSec / procurement teams need for the RFP.
- 03
Solution demo
Walk the operating path on Azmarq CPaaS with the modules that match your use case.
- 04
Pilot & scale
Start with a focused launch, then expand seats, channels, and journeys as ops is ready.
Where we work
Delhi NCR, Mumbai, and Dubai — close to the markets we serve.
Talk to Sales — info@azmarq.com
Head Office (Delhi NCR)
B012, First Floor, Tower B, ATS Bouquet, Block A, Sector 132, near Adobe Building, Noida, Uttar Pradesh – 201304
Mumbai
17, G/F, Sagar Tech Plaza – A, Andheri Kurla Road, Sakinaka Jn., Andheri East, Mumbai – 400072
Dubai — Azmarq Technovation consultants-FZCO
61729, Building A1, DDP, Dubai Silicon Oasis, Dubai, UAE
+971 58 240 4536
dubai@azmarq.comCareers
Build products teams rely on every day
Product, engineering, and go-to-market roles that ship real CPaaS modules for Indian brands.
FAQs
Questions about Azmarq
Company, platform scope, and how we work with partners and enterprises.
Talk to salesAzmarq CPaaS — an India-focused omnichannel platform for CTWA Ads, My CDP, journeys, Unified Inbox, Voice 360, AI Agents, and enterprise SMS.
Indian brands, performance marketers, mid-market and enterprise CX, contact centers, agencies (including white-label), and SMS-heavy enterprises / aggregators.
Capture (CTWA) → Know (My CDP) → Nurture (Journeys / Drips) → Converse (Unified Inbox) → Scale (Voice & AI Agents) → Wholesale (Messaging SMS / SMPP) — on one console.
Meta Business Partner, Google Partner, carrier connectivity with Airtel, Jio, Tata, and Vodafone, plus ISO 27001, ISO 9001, SOC 2 Type II, VAPT, DPDP-aligned practices, and SAR audit for data localization.
Yes — talk to sales for the certifications and assurance materials relevant to your questionnaire (ISO, SOC 2 Type II, VAPT, localization / SAR, and DPDP posture). We brief InfoSec and procurement together when needed.
Azmarq supports India data localization expectations with SAR audit coverage. Exact hosting and processing details for your workload are confirmed during enterprise onboarding and security review.
Yes. Azmarq is a Meta Business Partner (WhatsApp Business / CTWA workflows) and a Google Partner (including RCS-ready messaging in the Google ecosystem).
Messaging connectivity includes leading Indian carriers — Airtel, Jio, Tata, and Vodafone — for reach that matches how India actually texts. SMPP is available as an enterprise messaging track.
Discovery on channels and modules → trust briefing for InfoSec/procurement → solution demo → pilot and scale. Reach out via Contact Us to begin.
Head office in Delhi NCR (Noida), plus Mumbai and Dubai (Azmarq Technovation consultants-FZCO). Contact details are on the About and Contact pages.
Ready to map Azmarq to your stack?
Book a demo — we’ll align modules, trust artefacts, and commercials to your use case.