Azmarq

Legal & Compliance

Policies for Azmarq Technovation Pvt. Ltd. (India) governing our websites and CPaaS products. For product questions, visit Contact Us. To report misuse, see Report Abuse.

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Core

Privacy, terms, billing, and intellectual property.

Privacy PolicyHow we collect, use, share, and protect personal information.
Terms of ServiceTerms that govern access to Azmarq websites and CPaaS services.
Refund & Cancellation PolicySubscriptions, prepaid wallets, and refund eligibility.
Intellectual Property NoticeOwnership of Azmarq brands, software, and customer content.

Acceptable Use & Messaging

How you may use Azmarq channels and cookies on our sites.

Acceptable Use PolicyProhibited content and activities on Azmarq services.
Anti-Spam & Messaging ComplianceConsent, opt-out, DLT, and channel compliance rules.
Cookie PolicyCookies we use and how to manage your preferences.

Products & Channels

Service-specific, AI, and retention terms for the platform.

Service-Specific TermsChannel and product terms for WhatsApp, SMS, Voice, CDP, Journeys, Inbox, and more.
AI & Automated Processing PolicyRules for AI Agent Studio and automated messaging features.
Data Retention PolicyHow long account, messaging, CDP, voice, and AI data are kept.

Enterprise & Data

Availability, processing terms, and sub-processors.

Service Level AgreementAvailability targets and support response aims.
Data Processing AgreementProcessor terms for customer end-user personal data.
Sub-processorsThird parties that help us process personal data.

Trust & Safety

Lawful requests and reporting misuse.

Law Enforcement GuidelinesHow we handle lawful government requests.
Report Abuse & FraudHow to report spam, scams, phishing, or abusive messages.