Azmarq — One Platform · Every Conversation

Azmarq · Business type

Entitlements, wallets, white-label, and SMPP when you need them

Enterprises get higher limits, stronger support tiers, optional white-label, and a dedicated track for aggregator-grade SMS via SMPP — with custom commercials and security reviews.

Built for: Large brands, multi-BU groups, and regulated enterprises

  • Custom entitlements
  • White-label options
  • SMPP track
Enterprise operations and scale

Enterprises

Featured business playbook

CTWA → My CDP → Journeys → Inbox → AI / Voice / SMS — tuned for Enterprises.

Govern

Security & compliance

Scale

Inbox · voice · AI

Integrate

Webhooks · CDP

SMS

Enterprise SMPP track

The real problem

Many brands. Many channels. One accountability gap.

Enterprises need WhatsApp-first engagement with governance — security certifications, DND-aware journeys, multi-queue inbox, AI guardrails, and a separate SMPP track for wholesale SMS.

What good looks like

  • Centralized omnichannel ops across brands
  • Security program aligned to enterprise reviews
  • AI with cost caps and escalation policies
  • SMPP commercials for high-volume SMS

Capabilities

What matters for Enterprises

Not generic CPaaS bullets — the Azmarq modules and motions this business type actually runs.

01

Full platform access

Unlock the broader Azmarq CPaaS surface — journeys, voice, AI agents, inbox, and messaging — with negotiated limits.

02

White-label & domains

Optional add-ons for removing Azmarq branding and using custom domains where offered.

03

Enterprise messaging track

SMPP rate cards, routing policies, and prepaid/postpaid credit for high-volume SMS.

Operating playbook

How Enterprises runs on Azmarq

01

Standardize

My CDP + journeys as the engagement spine.

02

Operate

Unified Inbox queues by brand / function.

03

Automate

AI Agent Studio with enterprise guardrails.

04

Scale SMS

Enterprise Messaging (SMPP) where volume demands.

Enterprise CPaaS

Conversation ops at company scale.With the paperwork to match.

Meta & Google partner stack, carrier connectivity, ISO / SOC 2 / DPDP-aligned practices — talk to sales for enterprise packaging.

Featured use cases

Plays teams ship first

Concrete jobs — not vague “engagement” claims. Each maps to Azmarq modules you can demo.

01

Multi-brand WhatsApp ops

Separate queues and numbers per brand with shared governance.

02

Security & localization reviews

ISO 27001, SOC 2 Type II, VAPT, DPDP, and SAR audit conversations with sales.

03

Wholesale SMS alongside CPaaS

Run SMPP for bulk while keeping WhatsApp journeys and inbox in the same story.

Module stack

Capability → what you run → Azmarq

A clear map from Enterprises jobs to product pillars — so stakeholders see the stack, not a slide of logos.

FAQs

Questions about Enterprises

How Azmarq CPaaS fits this playbook — modules, channels, and next steps.

Talk to sales

Yes — custom commercials, module entitlements, and SMPP for wholesale messaging when needed. Book a demo with volume, channels, and compliance requirements.

Meta Business Partner, Google Partner, carrier connectivity (Airtel, Jio, Tata, Vodafone), ISO 27001, ISO 9001, SOC 2 Type II, VAPT, DPDP-aligned practices, and SAR audit for data localization.

That’s the Azmarq CPaaS design: My CDP audiences, Customer Journeys across channels, Unified Inbox + tickets for CX, AI Agent Studio for first-mile automation, and Voice 360 / Messaging or SMPP for scale.

Segment audiences in My CDP, route queues in Unified Inbox, and keep opt-ins and journey logic per brand or BU — with sales packaging for entitlements and wallets.

No. Enterprise messaging via SMPP is a separate commercial track with binds, routing, rate cards, and wallets. Sales shares packaging for your traffic mix — we don’t publish live sell rates on the site.

Enterprises

Ready to run this playbook on Azmarq?

We’ll map CTWA, CDP, journeys, inbox, AI, voice, and SMS to how Enterprises teams actually operate — then recommend the right plan or enterprise path.

Customer feedback

Conversations that teams can actually operate

Honest notes from growth, CX, ops, and compliance teams running CTWA, WhatsApp, journeys, inbox, voice, AI, and enterprise SMS on Azmarq CPaaS.

Meta Business Partners

Google Partner · Carrier-connected India · ISO 27001 · SOC 2 Type II

Featured feedback · CTWA Ads

CTWA leads finally land in one place. Our team qualifies on WhatsApp instead of chasing form dumps across tools — then My CDP keeps the thread for journeys.
AR

Ananya R.

Performance Marketing Lead · D2C · Bengaluru

Why teams stay

  • WhatsApp-first ops with SMS, RCS, email & voice
  • India-ready journeys, DND timing & sender discipline
  • Inbox, CDP, and AI handoff in one CPaaS stage
  • Enterprise SMS (SMPP) when volume is the product
Customer Journeys
Journeys with DND-aware waits and WhatsApp + SMS fallbacks feel built for India — not a US playbook pasted on.

Vikram S.

Growth Manager · Edtech · Pune

Unified Inbox
Unified Inbox cut the tab chaos. Tickets, queues, and SLAs finally match how our contact center actually works.

Neha K.

Head of CX · BFSI · Mumbai

Enterprise SMS
We needed SMPP-grade volume without bolting on another vendor. Azmarq kept wholesale SMS next to our WhatsApp stack.

Rahul M.

Operations Director · Logistics · Delhi NCR

Trust & Security
Security reviews went smoother with ISO 27001, SOC 2 Type II, and clear localization answers. That mattered for sign-off.

Priya T.

IT Compliance · Healthcare · Hyderabad

AI Agent Studio
AI Agent Studio handles FAQs on CTWA traffic, then hands off cleanly. Humans only see conversations that need them.

Arjun P.

Product Owner · Marketplace · Chennai

My CDP
My CDP stopped our spreadsheet segment nightmare. Opt-ins and attributes stay with the contact when we broadcast or drip.

Sana M.

CRM Lead · Retail · Ahmedabad

Voice 360
Voice callbacks after WhatsApp go quiet closed more high-intent leads than another SMS blast. Same profile, same journey.

Karan D.

Sales Ops · Real Estate · Noida

Messaging (SMS)
Messaging SMS for OTPs and alerts sits in the same console as WhatsApp. Finance finally sees one wallet story.

Meera L.

Engineering Manager · Fintech · Gurugram