Azmarq — One Platform · Every Conversation

Developers · RCS

Program rich messaging where RCS is enabled

Send RCS messages with richer layout and suggested actions — orchestrated alongside SMS fallback on Azmarq, where your account and device reach allow.

Built for: Engagement engineers adding branded rich messaging

  • Rich cards & actions
  • SMS fallback mindset
  • Journey-ready

What you can build

01

Rich outbound

Media, suggested replies, and branded experiences versus plain SMS — subject to RCS reach.

02

Fallback planning

Design for SMS fallback when RCS isn’t available on the handset or route.

03

Console + API

Operate creatives in product surfaces; trigger sends from your backend where API access is enabled.

Quick start

  1. 01

    Enable RCS on the account

    Confirm agent/brand setup and entitlements with Azmarq (Google Partner stack).

  2. 02

    Get API credentials

    Issue keys for environments that are allowed to send RCS.

  3. 03

    Send a test rich message

    Target a device known to support RCS; verify fallback behaviour.

  4. 04

    Subscribe to events

    Use webhooks for delivery and suggested-action responses where supported.

Auth

Credentials from your console

RCS availability is account- and reach-dependent. Confirm live payloads and fallback fields in console documentation — samples are illustrative.

Illustrative rich send (shape only)

http
POST /v1/rcs/messages
Authorization: Bearer <AZMARQ_API_KEY>
Content-Type: application/json

{
  "to": "+9198XXXXXXXX",
  "content": {
    "type": "text",
    "text": "Your order is on the way",
    "suggestions": [{ "type": "reply", "text": "Track" }]
  },
  "sms_fallback": { "body": "Your order is on the way. Track: https://…" }
}

# Confirm agent IDs, media limits, and fallback rules in-console.

Illustrative only — not a live contract. Confirm paths and fields in developers.azmarq.com.

Common use cases

Branded promotions

Richer creatives than SMS for campaigns that still need a fallback path.

Service updates

Shipping and status messages with tap actions.

Journey steps

Trigger RCS from Customer Journeys or your orchestration layer.

FAQs

RCS API — FAQs

Integration basics, credentials, and how this API relates to the product console.

Talk to sales

No — design with SMS fallback. RCS reach depends on device, agent setup, and routing.

Enablement is account-dependent. Confirm with Azmarq before building production RCS sends.

Build on RCS

Grab credentials in the console, or talk to sales if you need channel enablement, WhatsApp WABA setup, or SMPP packaging.

Customer feedback

Conversations that teams can actually operate

Honest notes from growth, CX, ops, and compliance teams running CTWA, WhatsApp, journeys, inbox, voice, AI, and enterprise SMS on Azmarq CPaaS.

Meta Business Partners

Google Partner · Carrier-connected India · ISO 27001 · SOC 2 Type II

Featured feedback · CTWA Ads

CTWA leads finally land in one place. Our team qualifies on WhatsApp instead of chasing form dumps across tools — then My CDP keeps the thread for journeys.
AR

Ananya R.

Performance Marketing Lead · D2C · Bengaluru

Why teams stay

  • WhatsApp-first ops with SMS, RCS, email & voice
  • India-ready journeys, DND timing & sender discipline
  • Inbox, CDP, and AI handoff in one CPaaS stage
  • Enterprise SMS (SMPP) when volume is the product
Customer Journeys
Journeys with DND-aware waits and WhatsApp + SMS fallbacks feel built for India — not a US playbook pasted on.

Vikram S.

Growth Manager · Edtech · Pune

Unified Inbox
Unified Inbox cut the tab chaos. Tickets, queues, and SLAs finally match how our contact center actually works.

Neha K.

Head of CX · BFSI · Mumbai

Enterprise SMS
We needed SMPP-grade volume without bolting on another vendor. Azmarq kept wholesale SMS next to our WhatsApp stack.

Rahul M.

Operations Director · Logistics · Delhi NCR

Trust & Security
Security reviews went smoother with ISO 27001, SOC 2 Type II, and clear localization answers. That mattered for sign-off.

Priya T.

IT Compliance · Healthcare · Hyderabad

AI Agent Studio
AI Agent Studio handles FAQs on CTWA traffic, then hands off cleanly. Humans only see conversations that need them.

Arjun P.

Product Owner · Marketplace · Chennai

My CDP
My CDP stopped our spreadsheet segment nightmare. Opt-ins and attributes stay with the contact when we broadcast or drip.

Sana M.

CRM Lead · Retail · Ahmedabad

Voice 360
Voice callbacks after WhatsApp go quiet closed more high-intent leads than another SMS blast. Same profile, same journey.

Karan D.

Sales Ops · Real Estate · Noida

Messaging (SMS)
Messaging SMS for OTPs and alerts sits in the same console as WhatsApp. Finance finally sees one wallet story.

Meera L.

Engineering Manager · Fintech · Gurugram