Developers · Voice
Programmable voice on Voice 360
Build outbound calls, IVR handoffs, and voice notifications on Azmarq Voice 360 capabilities available to your plan.
Built for: Contact center and product teams automating calls
- Outbound & notifications
- IVR handoffs
- Digital + voice
What you can build
01
Outbound & alerts
Trigger voice notifications and campaign-style outbound where entitlements allow.
02
IVR handoffs
Connect programmable steps to IVR Studio flows for menus and routing.
03
Omnichannel pairing
Start in WhatsApp or inbox, escalate to voice — or callback from a journey.
Quick start
01
Confirm Voice entitlements
Voice modules are plan-based (often Growth+). Validate numbers and minutes with sales if needed.
02
Provision numbers / DIDs
Set up calling identities in Voice 360 before API traffic.
03
Place a test call
Use API credentials to trigger a low-risk test destination.
04
Hook status events
Subscribe to call status webhooks for answered, failed, and completed states.
Auth
Credentials from your console
Voice API access follows account entitlements. Confirm live endpoints, codecs/number rules, and minute wallets in console docs.
Illustrative outbound (shape only)
httpPOST /v1/voice/calls
Authorization: Bearer <AZMARQ_API_KEY>
Content-Type: application/json
{
"to": "+9198XXXXXXXX",
"from": "+91XXXXXXXXXX",
"action": "play_tts",
"text": "Your appointment is confirmed for tomorrow at 10 AM"
}
# Confirm IVR connect, AMD, and recording options with your account team.Illustrative only — not a live contract. Confirm paths and fields in developers.azmarq.com.
Common use cases
Appointment reminders
Voice nudges when SMS/WhatsApp alone isn’t enough.
Collections & confirmations
Outbound flows with IVR options to confirm or escalate to an agent.
Voice OTP
Speak codes for users who can’t receive SMS — see OTP API.
FAQs
Voice API — FAQs
Integration basics, credentials, and how this API relates to the product console.
Talk to salesVoice entitlements are plan-based (often Growth+). Confirm numbers, minutes, and API access with sales.
Yes — many teams pair digital channels with Voice 360 callbacks. Orchestrate from Journeys or your backend.
Build on Voice
Grab credentials in the console, or talk to sales if you need channel enablement, WhatsApp WABA setup, or SMPP packaging.
